Skip to content

Add or change a sent order's address

PATCH
/v1/orders/{id}/delivery
curl --request PATCH \
--url https://api.pixonaut.app/v1/orders/example/delivery \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{ "recipient": { "email": "[email protected]", "name": "Alexandra Lind", "phone": "+44 7700 900123" }, "shippingAddress": { "city": "Manchester", "country": "GB", "line1": "9 Deansgate", "postalCode": "M3 2BW" } }'

Operation ID: orders.delivery.update

A secret key, a connected store’s integration key, or a studio member holding orders:update. Gives an order its recipient and shippingAddress after it was sent: one placed without them, or one whose customer moved. Both are checked as POST /v1/orders checks them, and an address without the postcode its printshop needs is refused 422 postal_code_required.

The order’s printshop is told, and the order’s delivery says what it made of it: accepted, refused (in its own words; the order keeps the address the printshop has), sending while it is being told, or carried when what the printshop had not been sent yet takes the new address, so nothing extra is sent. A printshop that takes no address changes is refused 409 address_change_not_accepted, naming it: a custom printshop takes them when its acceptsAddressUpdates is on, and an integration when it can tell its partner. An order that has shipped, failed, been cancelled or had its personal data erased, whose outcome is unknown, whose submission has not been answered yet, or that its printshop is already making is refused 409 order_past_address_change, naming its status. A printshop that could not be told is 503 address_change_unavailable, and nothing changed.

Each change emits order.delivery_changed, again when a change that was sending is answered; neither carries the address. Send an Idempotency-Key to make a retried request safe.

id
required
string
idempotency-key

Your own key for this request. A repeat with the same key and body within 24 hours is answered with what the first one made, marked Idempotent-Replayed: true, and makes nothing; the same key with another body is refused idempotency_key_reused, and a repeat while the first is still being answered idempotency_key_in_use. A request that is refused makes nothing, so its key may be sent again.

string
>= 1 characters <= 255 characters /^[\x21-\x7e]+$/

Your own key for this request. A repeat with the same key and body within 24 hours is answered with what the first one made, marked Idempotent-Replayed: true, and makes nothing; the same key with another body is refused idempotency_key_reused, and a repeat while the first is still being answered idempotency_key_in_use. A request that is refused makes nothing, so its key may be sent again.

Media typeapplication/json
object
recipient
required

Who the order is for.

object
email

The recipient’s email address, for the carrier’s notices.

string format: email
<= 254 characters
name
required

The recipient’s name as a parcel label carries it, a person’s or a company’s. Up to 200 characters.

string
>= 1 characters <= 200 characters
phone

The recipient’s phone number as the customer gave it, with the country code when it has one.

string
>= 1 characters <= 50 characters
shippingAddress
required

Where the order ships.

object
city
required

The city or town.

string
>= 1 characters <= 100 characters
company

The company of a business address, which the parcel goes to; the recipient is who receives it.

string
>= 1 characters <= 200 characters
country
required

The country as a two-letter ISO 3166-1 code in capitals, such as SE or US.

string
/^[A-Z]{2}$/
line1
required

The first line of the street address: street and number.

string
>= 1 characters <= 200 characters
line2

The second line of the address: an apartment, floor or c/o.

string
>= 1 characters <= 200 characters
postalCode

The postal code as the country writes it, such as 111 22 or SW1A 1AA. Left out where the country has none; a printshop that needs one refuses the order postal_code_required.

string
>= 1 characters <= 20 characters
region

The state, province or county, where the country uses one.

string
>= 1 characters <= 100 characters

Examples

Exampleexample

Example

{
"recipient": {
"email": "[email protected]",
"name": "Alexandra Lind",
"phone": "+44 7700 900123"
},
"shippingAddress": {
"city": "Manchester",
"country": "GB",
"line1": "9 Deansgate",
"postalCode": "M3 2BW"
}
}

The order, with its new address

Media typeapplication/json
object
adapter
required
string
blank
required

The blank blankId names, as it reads now; null as blankId is.

object
name
required
string
optionAxes
required

Its option axes, in order: how a variant’s options read, such as Color then Size.

Array<string>
variants
required

How many variants it has, retired ones included.

number
blankId
required

The blank the order’s prints are on; null for prints on no blank, or an order placed before it was recorded.

string | null
delivery
required

The order’s latest address change, made with PATCH /v1/orders/{id}/delivery after the order was sent; null for an order whose address never changed.

object
at
required

When the change was made.

number
state
required

What the printshop made of the change: sending while it is being told, accepted, refused (the order keeps the address the printshop has), or carried when what the printshop had not been sent yet carries the new address, so nothing extra was sent.

string
words
required

The printshop’s own answer to a refused change; null otherwise.

string | null
designId
required

The design the lead print was made from.

string
externalOrderRef
required
string | null
externalRef
required
string | null
>= 1 characters <= 256 characters
failureKind
required

Why Pixonaut failed the order rather than its printshop, as a refusal code: print_failed (a print of it could not be made; lastError names it), prints_timed_out (its prints were not finished within three hours of placing it), or the refusal an order waiting for its prints met when it was handed on, such as technique_not_offered. null for an order its printshop refused, or one not failed.

string | null
hold
required

Why the order is held, while it is; null for an order not held. A held order is accepted and not handed to its printshop until the month resets with room for it or the workspace upgrades.

object
limit
required

The plan’s monthly order limit the order met.

integer
periodEnd
required

When the month resets (ISO 8601, UTC): the latest the order is released, if the new month has room for it.

string
reason
required

Why it is held: monthly_order_limit, the workspace has placed the orders its plan includes this month. Show a reason you do not know as held without one, never as a failure.

string
id
required
string
lastCheckedAt
required
number | null
lastError
required
string | null
personalDataErasedAt
required
number | null
printId
required

The order’s lead print: the first of printIds, and the only one of an order of one print.

string
printIds
required

Every print the order holds, the lead first: the prints of one item, each in its own placement on its blank.

Array<string>
prints
required

printIds with each print’s design, placement and file.

Array
Any of:
object
designId
required
string
designRevision
required

The revision of the design the print was made from: GET /v1/designs/{id}/revisions/{revision}/image draws it.

number
placementFields
required

The placement fields the printshop was sent for this print, from its position there; null for an order placed before they were recorded.

Array<object> | null
object
name
required
string
source
required

Where the value came from: the variant’s (or position’s) own, the field’s default, or nothing, sent empty.

string
value
required
string
placementId
required

The placement on its blank the print’s design was committed for; null for a design with no blank, or one committed before placements were recorded.

string | null
printId
required
string
printedAs
required

Where on the item the print goes, by the name the order’s printshop knows it by (its Printed as), recorded when the order was placed; null for a print on no blank, or an order placed before it was recorded.

string | null
spotOutput
required

Which of this print’s files the printshop was sent; null while the order waits for its prints (awaiting_prints).

string | null
status
required

Where the print has got to: created while it renders, which an order in awaiting_prints waits for, then completed, or failed.

string
printshopAsPlaced
required

The printshop as it was when the order was placed: its name and kind (adapter). null for an order placed before it was recorded.

object
adapter
required
string
name
required
string
printshopConnectionId
required
string | null
printshopName
required
string | null
quantity
required
integer
> 0 <= 2147483647
recipient
required

Who the order is for: its customer. When shipTo is set, the order ships there and the customer is who it is finally for.

object
email

The recipient’s email address, for the carrier’s notices.

string format: email
<= 254 characters
name
required

The recipient’s name as a parcel label carries it, a person’s or a company’s. Up to 200 characters.

string
>= 1 characters <= 200 characters
phone

The recipient’s phone number as the customer gave it, with the country code when it has one.

string
>= 1 characters <= 50 characters
replacedByOrderId
required

The order submitted to replace this one, which names it as replacesOrderId; null for none.

string | null
replacesOrderId
required

The failed order this one was submitted to replace; null for an order that replaces none.

string | null
shipTo
required

The workspace’s saved address the order ships to, as it was when the order was placed; null for an order that ships to its customer’s address. Its printshop is handed this address, and erasing the order’s personal data leaves it.

object
address
required
object
city
required

The city or town.

string
>= 1 characters <= 100 characters
company

The company of a business address, which the parcel goes to; the recipient is who receives it.

string
>= 1 characters <= 200 characters
country
required

The country as a two-letter ISO 3166-1 code in capitals, such as SE or US.

string
/^[A-Z]{2}$/
line1
required

The first line of the street address: street and number.

string
>= 1 characters <= 200 characters
line2

The second line of the address: an apartment, floor or c/o.

string
>= 1 characters <= 200 characters
postalCode

The postal code as the country writes it, such as 111 22 or SW1A 1AA. Left out where the country has none; a printshop that needs one refuses the order postal_code_required.

string
>= 1 characters <= 20 characters
region

The state, province or county, where the country uses one.

string
>= 1 characters <= 100 characters
name
required

What the address is called in the workspace, such as Warehouse: unique there, case aside, and the name a parcel sent there is addressed to. Up to 200 characters.

string
>= 1 characters <= 200 characters
savedAddressId
required

The saved address the order ships to, by id. It may have been changed or removed since; name and address are what the order was placed with.

string
shippingAddress
required

The customer’s address. Where the order ships, unless shipTo is set.

object
city
required

The city or town.

string
>= 1 characters <= 100 characters
company

The company of a business address, which the parcel goes to; the recipient is who receives it.

string
>= 1 characters <= 200 characters
country
required

The country as a two-letter ISO 3166-1 code in capitals, such as SE or US.

string
/^[A-Z]{2}$/
line1
required

The first line of the street address: street and number.

string
>= 1 characters <= 200 characters
line2

The second line of the address: an apartment, floor or c/o.

string
>= 1 characters <= 200 characters
postalCode

The postal code as the country writes it, such as 111 22 or SW1A 1AA. Left out where the country has none; a printshop that needs one refuses the order postal_code_required.

string
>= 1 characters <= 20 characters
region

The state, province or county, where the country uses one.

string
>= 1 characters <= 100 characters
spotOutput
required
string | null
status
required
string
submittedAt
required
number
tenantId
required
string
tracking
required
object
carrier

Who carries it, such as DHL.

string
>= 1 characters <= 100 characters
number
required

The shipment’s tracking number.

string
>= 1 characters <= 100 characters
url

Where the shipment is followed: an https address.

string format: uri
<= 2048 characters
updatedAt
required
number
variant
required

The variant as it was when the order was placed: its options and the variant fields its printshop was sent. A later edit of the variant does not change it.

object
fields
required

Each declared field, in the printshop’s order, as it was sent.

Array<object>
object
name
required
string
source
required

Where the value came from: the variant’s (or position’s) own, the field’s default, or nothing, sent empty.

string
value
required
string
options
required
object
key
additional properties
string
ref
required
string
variantRef
required

The variant the order names; null as blankId is.

string | null

Examples

Exampleexample

Example

{
"adapter": "printful",
"blank": {
"name": "Classic tee",
"optionAxes": [
"Color",
"Size"
],
"variants": 12
},
"blankId": "blank_classic_tee",
"delivery": {
"at": 1791887210000,
"state": "accepted",
"words": null
},
"designId": "6f1c8a2b-3d4e-4f5a-8b6c-7d8e9f0a1b2c",
"externalOrderRef": "PF-889123",
"externalRef": "WEB-10482-1",
"failureKind": null,
"hold": null,
"id": "e1f2a3b4-c5d6-4e7f-8a9b-0c1d2e3f4a5b",
"lastCheckedAt": null,
"lastError": null,
"personalDataErasedAt": null,
"printId": "c4d5e6f7-a8b9-4c0d-9e1f-2a3b4c5d6e7f",
"printIds": [
"c4d5e6f7-a8b9-4c0d-9e1f-2a3b4c5d6e7f"
],
"prints": [
{
"designId": "6f1c8a2b-3d4e-4f5a-8b6c-7d8e9f0a1b2c",
"designRevision": 1,
"placementFields": [],
"placementId": "front",
"printId": "c4d5e6f7-a8b9-4c0d-9e1f-2a3b4c5d6e7f",
"printedAs": "Front",
"spotOutput": "process",
"status": "completed"
}
],
"printshopAsPlaced": {
"adapter": "printful",
"name": "Printful"
},
"printshopConnectionId": "0b1c2d3e-4f5a-4b6c-8d7e-9f0a1b2c3d4e",
"printshopName": "Printful",
"quantity": 25,
"recipient": {
"email": "[email protected]",
"name": "Alexandra Lind",
"phone": "+44 7700 900123"
},
"replacedByOrderId": null,
"replacesOrderId": null,
"shipTo": null,
"shippingAddress": {
"city": "Manchester",
"country": "GB",
"line1": "9 Deansgate",
"postalCode": "M3 2BW"
},
"spotOutput": "process",
"status": "queued",
"submittedAt": 1791886447000,
"tenantId": "acme",
"tracking": null,
"updatedAt": 1791887210000,
"variant": {
"fields": [
{
"name": "catalogVariantId",
"source": "own",
"value": "4012"
}
],
"options": {
"Color": "White",
"Size": "M"
},
"ref": "v_3f9a1c2b7d4e8a01"
},
"variantRef": "v_3f9a1c2b7d4e8a01"
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Refused: bad_request

Media typeapplication/json
object
error
required
string

Examples

Examplebad_request

bad_request

{
"error": "bad_request"
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Refused: unauthorized

Media typeapplication/json
object
error
required
string

Examples

Exampleunauthorized

unauthorized

{
"error": "unauthorized"
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Refused: origin_forbidden, forbidden, feature_disabled, workspace_suspended

Media typeapplication/json
object
error
required
string
feature

The feature the tenant does not have. Always sent with feature_disabled.

string

Examples

feature_disabled

{
"error": "feature_disabled",
"feature": "api"
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Refused: order_not_found, not_found

Media typeapplication/json
object
error
required
string

Examples

not_found

{
"error": "not_found"
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Refused: order_past_address_change, address_change_not_accepted, idempotency_key_in_use

Media typeapplication/json
object
error
required
string
printshop

Always sent with address_change_not_accepted.

string | null
status

Always sent with order_past_address_change.

string
words

Always sent with order_past_address_change.

string | null

Examples

address_change_not_accepted

{
"error": "address_change_not_accepted",
"printshop": "string"
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Refused: postal_code_required, idempotency_key_reused, invalid_idempotency_key, payload_too_large

Media typeapplication/json
object
bytes

Sent with payload_too_large.

number
error
required
string
maxBytes

Always sent with payload_too_large.

number

Examples

idempotency_key_reused

{
"error": "idempotency_key_reused"
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Refused: db_error. A request that failed unexpectedly answers as text instead.

object
error
required
string

Examples

Exampledb_error

db_error

{
"error": "db_error"
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Refused: address_change_unavailable

Media typeapplication/json
object
error
required
string
reason

Always sent with address_change_unavailable.

string
retryable

Always sent with address_change_unavailable.

boolean

Examples

Exampleaddress_change_unavailable

address_change_unavailable

{
"error": "address_change_unavailable",
"reason": "string",
"retryable": false
}
X-Request-Id
required
string

Every response names the request it answers in X-Request-Id: the id the request was sent with in that header, when it is well formed, else one the API gave it. Quote it when reporting a refusal or a failure: the API’s log lines for that request carry it.

Questions? Write to [email protected].

Status · Terms of service · Privacy policy · Subprocessors